Regional Support Manager: Ra connect - Bellville, South Africa - Sanlam

Sanlam

Verified Company

Bellville, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Who are we?

Sanlam, is dedicated to supporting, growing and empowering clients with affordable, easy and suitable solutions, primarily through face-to-face intermediary channels, but also directly.

We have approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meet the financial needs of our clients.

Our vision:
We aspire to be the best at building enduring relationships by connecting clients with Sanlam.

We create sustainable value by attracting new clients, supporting ongoing client engagement and providing adaptive solutions designed to answer life's financial questions.

ULTIMATELY, WE EMPOWER PEOPLE TO BE FINANCIALLY CONFIDENT, SECURE AND PROSPEROUS.

What will you do?

This is a regional based position that reports directly to the Regional Executive.

This role forms part of the regional structure of Cape with a strong matrix supporting line to Head:
REMS. The role manages the regional support functions and different specialist functions that enable sales.
What will make you successful in this role?

Ensure synergies between the Product Providers, Service Providers, Sales and Sales Support environments
Drive and manage the effective execution of the different Support functions within the region
Drive and manage the effective execution of legal support services within the region
Drive and manage the effective execution of quality and risk services within the region
Drive and manage the effective execution of recruitment and selection services for intermediaries within the region
Undertake general Support Operations Management such as risk management, office management, financial management
Provide effective people management
Undertake MANCO duties for both the region as well as Distribution Support

Qualification & experience

Matric and,
Legal Degree or
Commercial or Businessrelated Degree and
Experience in financial distribution services, strong client service and administration experience
Extensive Management experience.

Knowledge and skills- Financial services industry and market

Knowledge within the different channels of the region e.g. SFA, SBD, Entities
Sanlam products and competitor products
Sales and related administration processes
Legal services processes to support sales staff
Leadership and management skills to manage staff
Relevant regulatory legislation and compliance knowledge
Quality and risk monitoring process
New and existing business processes
Recruitment and Selection processes and practices
Budget and expense management
MS: Office (PP, Excel, Word, Outlook),
MyWorkspace, Sanquote, Sanpay, MIS,CUBUS
SANIX experience will be advantageous

Personal qualities- Cultivates innovation

Flexibility/Adaptability(being resilient)
Client Focus
Building relationships/partnerships
Results Driven
Sound planning, co

- ordination and organization orientation

Sound decision making
Leadership abilities
Balancing stakeholders
Treating Clients Fairly

Personal Attributes

Optimises work processes
Contributing through others
Builds effective teams
Contributing through others
Decision quality
Contributing through others
Builds networks
Contributing through others

Build a successful career with us

We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters
Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office the group provides many opportunities for growth and development.
Core Competencies

Cultivates innovation

Contributing through others
Customer focus
Contributing through others
Drives results
Contributing through others
Collaborates
Contributing through others
Being resilient
Contributing through others

Turnaround time

Our aim is to help you build a successful career with us
We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future â€'œ your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its business clusters â€'œ Sanlam Life and Savings, Sanlam Emerging Markets, Sanlam Investments, Sanlam Corporate Santam, MiWay, as well as the Group Office â€'œ the group provides many opportunities for growth and development.
Our commitment to transformation

The Sanlam Group is committed to transformation and embracing diversity.

This commitment is what drives us to achieve a diverse, inclusive and equitable work environment as we believe these are key components to ensuring a thriving and sustainable business in South Africa.