Sales Executive: Pre-owned Vehicles Ford Diep River - Motus Corporation

Thabo Mthembu

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Thabo Mthembu

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Description
The Pre-Owned sales floor at FORD DIEP RIVER has an opportunity available for a PRE-OWNED/ USED VEHICLE SALES EXECUTIVE.

The purpose of the role is to optimize sales opportunities with maximum profitability and customer satisfaction, whilst ensuring sales objectives and targets are met.

A basic salary and commission structure is being offered for this role, and it can be a lucrative career for a driven sales person with a track record of successful target achievement in the motor retail industry.


Position Overview:

The purpose of the role is to optimize sales opportunities with maximum profitability and customer satisfaction, whilst ensuring sales objectives and targets are met.


Specific Role Responsibilities:


Key Tasks:


  • Customer and sales management.
  • Develop the business to reach set sales targets for the month.
  • Drive specific strategies to retain and grow existing customer base.
  • Prospect for new customers and maintain existing customer relationships.
  • Sell vehicle features and benefits.
  • Handle customer questions and overcome objections.
  • Professionally handle the vehicle handover to the customer.
  • Manage customer expectations to ensure effective delivery of service.
  • Marketing and promotions
  • Attend regular sales meetings.
  • Attend all relevant OEM training courses, and any other developmental training opportunities allocated.

Qualifications and Experience:


Experience Required:


  • A minimum of 3 years of sales experience in the motor dealership industry. Experience selling the same/similar brands successfully is an advantage and prior experience selling PRE-OWNED vehicles is highly desired.
  • Solid PRE-OWNED vehicle sales background would be of advantage.
  • A proven track record of meeting monthly targets and experience in cold calling to develop a client base.

Qualifications Required:


  • Senior Certificate (Grade 12)

Other Requirements:


  • Valid, unendorsed drivers license
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Preference will be given to suitable prospects that speak the language commonly spoken in the area
:


  • Computer literate
  • Understanding of the compliance governing the retail industry would be an advantage.
  • Knowledge of dealership policies and procedures.
  • Knowledge of competitive motor industry.

Skills and Personal Attributes:


Essential competencies (essential for meeting nearly all job objectives):

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Communication skills in English (read, write & speak):


  • Interpersonal ability; working with people, relating to others and networking.
  • Listening
  • Delivering results
  • Customer orientation
  • Negotiation
  • Persuading and Influencing
  • Commercial thinking; keeping up to date with competitor information and market trends; identifies opportunities, and demonstrates financial awareness (i.e. profit, loss, value, costs) related to the role.
  • Financial literacy: able to understand relevant financial concepts and do relevant calculations.
  • Planning and organizing; monitoring own performance against expectations/ targets/ deadlines.
  • Digital Dexterity the ability to understand, adopt and leverage current and emerging digital platforms and technologies to achieve results, and enhance the digitally savvy customer's expectations and buying experience.
  • Learning Agility an ability to learn, adapt, unlearn, and relearn to keep up with constantly changing conditions.
  • Coping with pressure and setbacks; able to work productively in a pressurized environment.
  • Initiative and problem solving abilities

Personal Attributes:


  • Highly selfmotivated, energetic and able to maintain a positive outlook.
  • Selfconfident
  • Determined
  • Ethical
  • A curious, quick learner:
  • Need to acquire thorough knowledge of the vehicles they are selling not just technical specs; but also information about the manufacturer's warranty, dealership services, taxes, fees etc.
  • Eager to participate in ongoing training opportunities made available by the organization and OEM for development purposes and/or to stay abreast of product or system changes.
  • Dedicated
  • Calm; able to keep emotions under control.
  • An adapter; someone who can adapt their interpersonal style to suit different people or situations.
  • A team player
  • Reliable
  • Results driven and customer orientated

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