Cluster Operations Manager - Cape Town, South Africa - Hospitality Jobs Africa

Hospitality Jobs Africa
Hospitality Jobs Africa
Verified Company
Cape Town, South Africa

3 weeks ago

Thabo Mthembu

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Thabo Mthembu

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Description

Oversee all aspects of the hotel's day-to-day operations, with a strong focus on Food and Beverage management, including front desk management, housekeeping, maintenance, and guest services.

Your strong leadership skills and attention to detail will ensure that our guests receive outstanding service and that our hotel runs efficiently.


Requirements:

Minimum of 5 years of experience in luxury hotel operations management or a similar role.

Strong leadership and interpersonal skills.

Exceptional customer service and communication skills.

Proven track record of success in managing hotel operations and ensuring guest satisfaction.

Knowledge of industry best practices and trends.

Ability to analyze financial reports and implement strategies for improvement.

Degree or diploma in Hospitality or a related field.

Familiarity with hotel management systems and software (Opera & Micros)

Ability to work flexible hours and manage multiple priorities and properties

Driver's license and own reliable transport (non-negotiable)

Between - 7 Years
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