Business Process Automation Specialist - Cape Town, South Africa - Surgo HR & Training

Surgo HR & Training

Verified Company

Cape Town, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Our client is seeking an experienced and motivated Business Process Automation Specialist to join our dynamic team.

With a strong background in RPA technologies, excellent analytical and problem-solving skills, you will primarily work within the Microsoft Power Platform environment.

Responsibilities:

Provide clarity and guidance on business process and automation policies, processes and procedures

Analyst evaluating and reviewing existing business processes and workflows to identify automation opportunities, and inefficiencies

Lead the development of initiatives to automate manual and/or repetitive tasks, improve efficiency and overall productivity

Support process owners, teams and peers to understand business requirements, and challenges

Ensure data security, integrity, and compliance throughout the workflow integration process

Identify, defining, and implementing measurement criteria for success and report on impact of automation initiative

Partner with the relevant teams to conduct quality assurance and testing activities to ensure the dependability, efficiency and accuracy of business process, workflows and automation solutions

Maintain accurate documentation of business processes, workflows and integration automation solutions

Participate in the execution all the process improvements by the organisation

Provide process automation advice across the generalist range of the role

Create and automating always-on reports on business process automation metrics and providing information on approaching automation solutions initiatives

Support, and mentoring employees through communication, information sharing, knowledge management by creating a Community of Practice (COP).

Research new methodologies, best practices and tools and recommend enhancements to business processes, workflows, and automation solution

Provide ongoing support to the organisation in business process improvement and workflow implementation, deployment, and training

Provide on-going support of deployed automated solutions

Continuously improving automated business processes, workflows, and integration automation solutions using Microsoft tools

Qualification and Experience:

National Senior Certificate (NQF 4)

Bachelor's degree in computer science, information systems, or related field

Relevant certifications

At least 6 years' experience in a similar automation position in a related industry

Experience in Business Process Management, workflow and automation

Experience building and designing solutions using Visio, Power Automate, Sharepoint, Teams, Azure, Process Advisor, JIRA, Confluence, etc

Experience mentoring and coaching developers.

Demonstrated experience in working closely with a variety of internal and external stakeholders at different levels in the business

Experience analysing metrics and producing various reports to inform business process automation and decision making through Power BI

Experience delivering and implementing innovative automation solutions that meet company needs

Experience with business process automation metrics

Experience leading and delivering on projects and initiatives with specific deadlines

Salary:
Market related (negotiable based on the level of experience)

Working hours: 08:00 - 17:00 Monday to Friday