Head: Operational Risk Enablement, Governance and - Johannesburg, South Africa - Absa Bank Limited

Thabo Mthembu

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Thabo Mthembu

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  • With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary


The incumbent will be responsible for a central team, within Relationship Banking (RB) Operational and Resilience Risk, designed to enable the effective implementation and embedment of the Enterprise Risk Management Framework (ERMF) and the Operational and Resilience Risk Management Framework (ORRMF) within RB.

This role is directly accountable to the RB Head of Operational and Resilience Risk (ORR), to ensure effective support and delivery of the overall RB ORR strategy and is the key interface into the RB business, Group ORR, Group Risk, Group Functions, Assurance and Risk partners.

This involves ORR management in an area, where innovation is top of mind and where traditional risk management techniques will be balanced, with the need to find creative solutions for the benefit of RB Stakeholders.

To elevate the impact of Operational and Resilience Risk within RB, the incumbent will be accountable for the delivery of:

  • Risk measurement, monitoring, assessment, and analytics of the portfolio.
  • Enablement of the endtoend ORR portfolio, including a strategy that encompasses people, process, data, and technology, to enable efficient and effective management of ORR.
  • End to end ORR framework, policy, and standard embedment across the portfolio.
  • Governance processes, which enable rigorous challenge and oversight of the portfolio.
  • Reporting, including portfolio and Business Unit (BU) insights and ensuring capability directed appropriately in support of internal and external reporting requirements.
  • Establishing RB wide protocol for ORR management processes and requirements.
  • Establishing required risk management processes, capabilities, and controls in the RB ORR team.

Job Description:


Key accountabilities:

Accountability:
Risk measurement, monitoring, assessment, and analytics

  • Effective embedment of the ORRMF toolset, to enable effective measurement, monitoring, assessment, and oversight of ORR within the cluster.
  • Risk appetite setting, in conjunction with Group counterparts and drive the cascade into RB. Monitoring adherence against Risk appetite statements (RAS) and/or tolerance levels, with the use of appropriate key risk indicators.
  • Risk assessments oversight of the annual refresh of risk assessment processes (Critical Process Assessments & Risk and Control Self Assessments) and change driven risk assessments.
  • Drive strategic risk assessments, with relevant stakeholders within the cluster.
  • Ensure Management Control Approach and Control Environment Road to Satisfactory (RtS) remedial activities are driven to closure sustainably, in support of a progressive and transparent risk culture.
  • Drive an appropriate analytics capability across all framework elements, i.e., risk events and issue management, to enable proactive analysis and insights of the risk profile, to adequately evaluate, respond and monitor.
  • Manage Scenario analysis and capital processes for RB in conjunction with Group ORR.
  • Assess conformance to the ORRMF, policies and standards across RB, by establishing an annual conformance testing plan, and ensuring execution against this, in line with the combined assurance requirements.

Accountability:
Enablement - Strategy, Systems, and training

  • Drive the formulation of an annual strategy for ORR, together with the Head, and track implementation against the plan.
  • Management and coordination of all strategic, regulatory, and business as usual projects and change initiatives, geared towards ORR.
  • Operational Risk Management System (ORMS) (IBM OpenPages) and tools champion
  • Drive and monitor the adoption & embedment of ORMS within RB. Influence changes on the system to Group ORR.
  • Training strategy and plan formulation and management of an annual training plan and content, encompassing technical skills, system training and masterclasses, for both ORR and Business.
  • Stakeholder and relationship management: Establish and maintain a coherent operating rhythm across the value chain (i.e., intrarisk, across Clusters and Group and 3rd parties, where required) in support of the functional objectives.
  • Derive optimal engagement models for the RB ORR function, which enable efficient and prioritised coordination of Group ORR requirements into the RB cluster.
  • Drive and foster collaboration across the ORR team, Group ORR, Group Risk, other Cluster ORR teams and Assurance partners.

Accountability:
End to end Framework, policy, and standard embedment

  • Adoption and effective implementation of ORRMF, policies and standards.
  • Drafting of Cluster specific standards and influence and collaboration across the entire value chain, f

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