Driver Verification Agent - Cape Town, South Africa - Takealot Group
Description
We are a young, dynamic, hyper growth company looking for smart, creative, and hard-working people with integrity to join our team.
We offer a market related, total remuneration package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.
Reporting to the _Driver Verification Team Lead_**
Your responsibilities will include:
- Monitor and correct Drivers Profiles in line with SOP.
- Provide input on SOP reviews.
- Conduct audits on all compliance documents.
- Capture the driver's details on Driver Verification Control Spreadsheet (Excel)
- Complete daily reports on performance (Verification & Clean up)
- Train hubs on compliance documentation
- Ensure processing, compliance and administration duties are completed accurately & timeously.
- Take responsibility for matters and work assigned.
Attributes required:
- Exceptional organizational and compliance and administrative skills.
- Have a keen eye and attention to detail.
- Must be able to work under pressure and high workloads from time to time.
- Must be able to think outside of the box and be proactive in your approach to your responsibilities.
- Strong analytical and critical thinking, using data to interpret and inform decisions that are pragmatic and operationally practical.
- Ability to present ideas succinctly, in writing and verbally.
- Versatile and with an appetite to learn from the experience of others and independently through experimentation and research.
- Ability to handle multiple competing priorities in a fastpaced environment, but also maintain a focus on ranked priorities with the highest strategic impact.
Qualifications and Experience:
- Matric
- KYC & AML experience
- Must be knowledgeable on Excel, PowerPoint, and Google Workspace
- Knows how to work under pressure
- Works well in a team
- Must be computer literate.
The Environment:
- We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
- We are short on ego and high on output.
- We are doers and not only thinkers, but it's also all in the execution after all.
- We love what we do and what we are creating.
We seek to Employ an
Extraordinary Mind who:
- is respectful but forthright.
- is analytical, able to use data to make decisions.
- is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours)
- is
passionate about the potential of e-commerce and delivering a
world-class customer experience
:
- is
entrepreneurial,
thrives under change and accepts it is a constant and always
looks for solutions to do something better and faster.
- is business SMART. Able to think about problems from a business perspective using technical and product input.
- is curious and challenges the status quo.
- is innovative and enjoys iteration.
- is collaborative.
-
thinks like an owner of the business.
- is
SMART, has INTEGRITY and
is HARD WORKING
If you meet the above, you are an
Extraordinary Mind so come and join us
- Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference._
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