Export Sales Co-ordinator - Westlake, South Africa - Cape Herb & Spice

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter


Description

Role Objective:

To support the Key Account Manager and oversee seamless execution of customer orders


Key Functional Areas:


  • Customer communication
  • Internal liaison
  • Administrational support

Responsibilities:


  • Oversee loading of orders (or assist loading when necessary) and order confirmation process
  • Assist with BOM signoff and new product readiness
  • Drive sales order through the supply chain and keep customer informed
  • Assist KAM with internal departmental liaison
  • Ensure resolution of shortages or issues related to orders
  • Coordinate task team meetings for special production projects
  • Assist with gathering forecasts and required information from customers
  • Maintain customer databases
  • Ensure customer specific requirements are met, be it taking photos of containers, sending test results on raw materials etc.
  • Coordinate payment and dispatch arrangement

Education and Required Knowledge:


  • Matric with 25 years relevant experience
  • Excellent computer skills
  • Syspro knowledge is an advantage
  • Strong written communication and ability to convey information clearly and concisely

Personal Characteristics:


  • Good work ethic
  • Highly organised, detail orientated and accurate
  • Ability to work under pressure and multitask
  • A proactive approach and able to use initiative

More jobs from Cape Herb & Spice