Export Sales Co-ordinator - Westlake, South Africa - Cape Herb & Spice
Description
Role Objective:
To support the Key Account Manager and oversee seamless execution of customer orders
Key Functional Areas:
- Customer communication
- Internal liaison
- Administrational support
Responsibilities:
- Oversee loading of orders (or assist loading when necessary) and order confirmation process
- Assist with BOM signoff and new product readiness
- Drive sales order through the supply chain and keep customer informed
- Assist KAM with internal departmental liaison
- Ensure resolution of shortages or issues related to orders
- Coordinate task team meetings for special production projects
- Assist with gathering forecasts and required information from customers
- Maintain customer databases
- Ensure customer specific requirements are met, be it taking photos of containers, sending test results on raw materials etc.
- Coordinate payment and dispatch arrangement
Education and Required Knowledge:
- Matric with 25 years relevant experience
- Excellent computer skills
- Syspro knowledge is an advantage
- Strong written communication and ability to convey information clearly and concisely
Personal Characteristics:
- Good work ethic
- Highly organised, detail orientated and accurate
- Ability to work under pressure and multitask
- A proactive approach and able to use initiative
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