Installations Quality Manager - Fourways, South Africa - Leroy Merlin

Leroy Merlin

Verified Company

Fourways, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Purpose of the role

The main objective is to ensure a high level of customer satisfaction with all installation projects purchased by Leroy Merlin customers.

Conduct site visits prior to, during, and after completion of the project to ensure quality completion of the job and to hold the contractor to the high-quality levels expected by Leroy Merlin.

Excellent communication skills are required to communicate with the customer and contractors to ensure that all stakeholders are clear on the required outcome of the project.

The Installations Quality Manager Manager will also be responsible for the vetting of new contractors that will be working on Leroy Merlin Jobs, and ensure that the quality of work produced is of a high standard.

As a member of the Installations management team, you will have the following responsibilities:

Key Performance Areas:

Participate in the development and implementation of the installations and contractor strategy.
Track and monitor service levels of contractors on our database.
Ensure accurate implementation of drawings and specifications for the customer projects, ensure corrective actions are taken timeously.
Quality Assurance checklist ensuring that the specifications of each project are met.
Oversight of the equipment.
Monitor contractor onboarding on Platform
Actively participate in the contractor vetting process to meet the needs of Leroy Merlin South Africa.
Manage quality control on site.
Excellent Communication skills written and verbal.
High level of organisation to manage multiple projects.
Relevant post matric qualification.
At least five years related experience in the construction/engineering environment.
Read and interpret drawings.
Wide scope of understanding across various construction areas. (Builders, Plumbers, tilers, electrical etc)
Troubleshooting and problem solving skills.
Knowledge of materials, plant and equipment.
Must be able to work independently.
Must be able to travel between sites for inspections.
Drivers license is required (Own vehicle preferred)