Internal Sales Administrator - Germiston, South Africa - HR Innovation

HR Innovation

Verified Company

Germiston, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

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Receive and review customer enquiry documents

Generate quotation ensuring part number corresponds with technical drawing
Liaise with drawing department on technical changes if or when required
Ensure pricing corresponds with customer requirements / order
Submit quotation to customer
Communicate with customers on order status as and when required to ensure customer satisfaction
Receive and process sales orders accurately and efficiently, ensuring all required information is complete submit to Finance department
Coordinate with various departments, such as production and logistics, to ensure timely order fulfillment
Record and report customer complaints to ensure timeous resolution
Reschedule incomplete jobs
Ensure information flow to sales and production on all unfinished / late jobs
Build and maintain strong relationships with customers by providing exceptional customer service
Sales office administration

Qualification / Skills / Knowledge Required

Grade 1
Technical Qualification (Mechanical) Highly beneficial
Ability to read and understand Technical / Mechanical Drawings essential
Previous experience within Mechanical Part Manufacturing essential
Computer literacy in MS Office, previous experience on Syspro will be an advantage
Excellent administration and coordination skills
Strong attention to detail
Excellent communication skills (Verbal and written)
Resourceful and efficient under pressure
Good problem solving skills and attention to detail

Salary:
R30, R35,000.00 per month

Application Question(s):

Do you have previous sales administration experience within a manufacturing / Mining / Engineering environment?
Can you read Technical / Mechanical drawing?