Business Support Assistant - Durban, South Africa - PPS Recruitment

PPS Recruitment

Verified Company

Durban, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

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Description

Job Advert Summary:

Reporting to the Area Business Manager, the Business Support Assistant will be responsible for producing high quality, detailed work based on established standards, guidelines and procedures within the prescribed SLA's.

Minimum Requirements:

Formal Qualifications

Matric
Any relevant diploma

Experience

At least 5 years' experience in the financial services or Life Assurance industry in an administrative role

Knowledge

Intermediate knowledge of the Life Assurance or Financial Services Industry
MS Office package, particularly, Internet, Outlook and Excel
Adept in insurance operating systems

Duties and Responsibilities:

Key Responsibilities:

Train and accredit Internal and External Advisors' support staff on Gemini products and processes
Assist with Curo health appointments
Assist branch to make regional monthly targets
Uploading and follow up of the following queries: premiums, change of beneficiary, debit orders, letters of authority, change of broker, amendments, change of DOC, change of details, claims
Support functions include performing daily routine procedures
Ordering necessary forms and brochures for office when needed

Take ownership of service level standards and ensure they are achieved consistently

Providing quotations and statements of benefits to intermediaries and Business consultants
Provide administrative backing to the Business consultant and directly to intermediaries on both Gemini & PPS requests.

Interpersonal and Intrapersonal Skills: