Internal Sales Clerk - Table View, South Africa - The Joblink

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Verified Company

Table View, South Africa

3 weeks ago

Posted by:

Thabo Mthembu

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Description

Contact person for this position:
Ronel Bakker

Job overview
My client in the Manufacturing industry is looking for an Internal Sales Clerk to join their team.

Responsibilities

Support the External Sales Representatives
Maintain an agreed level of proactive telephone contact with both existing and prospective customers
Effectively deal with telephone enquiries requesting quotations for products
Compiling information on the desired products including prices from external suppliers
Ensure all quotations are followed up when necessary
Meet and exceed the agreed specific performance objectives
Ensure all orders received are entered onto the system accurately
Ensure that the external sales team are kept informed of any developments relevant to their accounts
Ensure that all customer complaints, issues and queries reach a successful and appropriate conclusion

Requirements/ Skills needed

Experience and knowledge of the sanding technology for production in wood working, automotive, metal working etc advantageous
Desirable Minimum of 2 years sales or telesales experience
Strong customer service background
Experience of building relationships with customers
Crossdiscipline team working
Able to provide evidence of working in a target related environment
Can demonstrate the ability to go the extra mile, to exceed expectations
Track record of understanding how to reach and identify prospective customers
Excellent telephone manner
Excellent time management and personal organizational skills
Ability to work to deadlines
Ability to work closely to instructions
Excellent numeracy skills
Excellent communication/telesales skills
Strong attention to detail
Proficient at Microsoft Office and Excel