Retail Store Manager - Pretoria, South Africa - Headhunters

Headhunters

Verified Company

Pretoria, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Our client in the Automotive Industry, based in Pretoria, is currently looking to employ a
Retail Store Manager.

An awesome career opportunity awaits.

Requirements:

Matric / Grade 12 (Minimum)
Diploma in Business Administration / Sales / Marketing
5 years' experience in Retail Sales and/or Marketing of which up to 3 years should be at supervisory / managerial level.
Computer Literacy (MS Office Suite; other relevant disciplinespecific software programs)
Communication skills (both verbal and written).

Responsibilities and Key Results Areas:

Retail Store Management:

Contributes to creating and recommending strategic plans and reviews to achieve operational objectives and day to day operations of the store.
Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
Ensures availability of merchandise and services by approving contracts and maintaining inventories.
Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
Markets merchandise by studying advertising, sales promotion, display plans and analysing operating and financial statements for profitability ratios.
Secures merchandise by implementing security systems and measures.
Protects employees and customers by providing a safe and clean store environment.
Maintains the stability and reputation of the store by complying with legal requirements.
Determines marketing strategy changes by reviewing operating and financial statements.
Completes store operational requirements by scheduling and assigning employees and following up on work results.

Compliance:

Operates within controls and procedures to ensure the integrity of the company.
Identifies and monitors risks within own department and area of responsibility.
Assists in the maintenance of a risk register, report discrepancies or areas of concern to management.
Ensures compliance with all relevant regulations and policy frameworks to prevent fruitless, wasteful, and irregular expenditure.
Provide a safe working environment, adhering to Health, Safety and Environmental procedures and ensuring they are always understood and practiced by the team.
Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with legal regulations.

Customer Service Management:

Maintains effective working relationships with customers (both internal and external) towards rendering highest quality of services.
Represents company in meetings with relevant stakeholders.
Identifies and solves problems creatively whilst demonstrating a high level of integrity in line with core values.
Reports to Management on internal stakeholder related matters.

Staff Supervision:

Ensures that all employees have signed performance agreements.
Monitors and measures performance quarterly by conducting employee appraisals.
In collaboration with HR, identify staff performance objectives, potential areas of development and action plans where necessary.
Ensures ongoing training and development of employees.
Addresses employee relations matters fairly and promptly.

Cost and Financial Control:

Contributes to the budget preparation process.
Promotes and communicates the effective, efficient, economical, and transparent use of financial and other resources.
Monitors and controls expenditure against budget and ensures spending occurs within budgetary limits and financial guidelines, report deviations to direct Manager.
Explores opportunities to control and reduce costs.