Front of House Restaurant Manager - Cape Town, South Africa - HotelJobs

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HotelJobs
Verified Company
Cape Town, South Africa

2 weeks ago

Thabo Mthembu

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Thabo Mthembu

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Description

We are seeking an experienced and dynamic Restaurant Manager to lead our upscale luxury restaurant in the vibrant city of Cape Town.


Responsibilities:


Operational Leadership:

  • Oversee and manage aspects of daily restaurant operations.
  • Ensure the highest standards of service, quality, cleanliness, and overall guest satisfaction.
  • Maintain efficient workflows to enhance productivity and minimize operational challenges.

Team Management:


  • Foster a positive and collaborative work environment that encourages growth and development.
  • Delegate and execute tasks efficiently and professionally.

Customer Experience:


  • Uphold and enhance the restaurant's reputation for delivering exceptional customer experiences.
  • Monitor guest feedback and implement strategies for continuous improvement.
  • Resolve customer complaints and ensure effective communication between staff and patrons.

Qualifications:


  • Minimum of 1 year of management experience in an upmarket or luxury restaurant setting.
  • Proven track record of successful team leadership and development.
  • Strong understanding of restaurant operations and customer service.
  • Exceptional communication and interpersonal skills.
  • Detailoriented with a focus on maintaining highquality standards.
If you feel that this describes you, please apply, we would love to meet you

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