Online Sales Administrator - Helderberg, South Africa - Merand Corbett & Associates
Description
Western Cape, HelderbergMarket Related Salary based on experience
Responsibilities:
- Tracking online orders by ensuring stock leaving stores via online store is correctly invoiced and accurately packed.
- Communicate expected delivery dates and follow up with customers to ensure content delivery.
- Expand and grow online sales.
- Manage the daytoday operations of online.
- Assist with delivery routings for Online and Drop shipments.
- Check and manage adequate stock levels for online and consignment stores.
- Process returns accordingly with credits and refunds and the gateways or through coupons.
- Assist with stock take for online stock and consignment stock.
- Process and track online orders from back end to automatic sales order to invoice.
- Ensure all orders are packed timeously.
- Ensure paperwork is completed correctly.
- Manage and process all consignment requirements (orders, stock levels, assemblies and administration)
- Follow up immediately on customer queries and complaints, resolve through excellent customer service.
- Manage sample procedure including recording, issuing, organization stock and arranging delivery.
- Develop positive working relationship with the support in divisions and operations team to ensure proper operational support.
- The sales contact point needs to be occupied at all times during normal business hours.
- Present company in a professional, pleasant, constructive manner
- Adhere to high ethical standards and comply with all regulations/applicable laws.
- Reports to General Manager
Requirements:
- Minimum Matric with mathematics
- Previous online sales experience
- Calm and professional demeanor
- Must be computer literate
- For more information please contact:
- Carin Walters
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