Digital Operations and Social Media - Johannesburg, South Africa - Absa Bank Limited
Description
Bring your possibility to life Define your career with us- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Delivers specific quality outcomes from the breath of the digital channel / product development.
Works under the guidance of the overall Product Manager and is responsible for the delivery of very specific outcomes within the lifecyle.
Job Description:
Accountable for specific quality outcomes assigned from any stage of the digital product lifecycle. This could include project deliverables during the building phase or span to include customer feedback analysis or actions from the post launch phase
Accountable to deliver on specific KPIs from the the various end to end cross functional processes. Takes accountability to execute on key tasks to achieve operational outcomes for the team
Supports Social media strategy and implementation
Acts a point of contact among executives, employees and other external partners
Managing information flow in a timely manner
Manage acceptance and processing of invoicing
On occasion will be required to document meetings and meeting outcomes
Adheres to all standards, governance and risk protocols when executing key deliverables
Accountable to deliver specific actions, tasks and project deliverables that are required to achieve specific commercial outcomes for the product.
Delivers on assigned continuous improvement tasks to improve the functioning of the chapter. Commits to continuous learning and self improvement to stay informed on digital best practices
Delivers on assigned outcomes in innovation experiments and R&D. Provides a view on experiments and works with teams to create new solutions
The required quality outputs are defined within shorter release intervals and the nature of the allocated outcomes will vary to provide exposure towards the full suite of digital core capabilities
Education
Bachelor's Degrees and Advanced Diplomas:
Physical, Mathematical, Computer and Life Sciences (required)
- Absa Bank Limited reserves the right not to make an appointment to the post as advertised_
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