Certification Supervisor - Johannesburg, South Africa - Mastech General Trading

Mastech General Trading

Verified Company

Johannesburg, South Africa

3 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Reporting directly to the ETQA Manager: the incumbent shall be responsible for the following:

Analyse learner result verification reports in line with SASSETA policy and requirements
Authorise capturing of learner results and printing of certificates
Ensuring compliance with and implementation of relative policies and procedures
Ensuring that the certificates reports during Auditing exercises are submitted as required
Track certification approval and manage that timeframe is complied with
Ensure that Artisan serial numbers are issued for NAMB certification
Supervise the Update process on the system with progress steps and actions including sample testing of Learner Achievement results before printing
Supervise submission of all learner result verification documentation and copy certificates to Registry for filing when process is completed
Report on certification as required
Update system with approved certification information
Report system issues to ICT to ensure continuity
Ensure that Learner Registration information is complete, valid and compliant
Ensure that certificates are produced and distributed according to SDP stipulation and

requirements and within timeframes

Supervise the accurate and correct certificate printing process
Address irregularities and implement corrective action as required
Complete and maintain a comprehensive register with individual issued certificates and date of production and distribution
Coordinate reissue of certificates to validated recipients within timeframes
Report on certificate processing as required
Ensure stock availability and ordering of certificate stationery
Attend SAQA/NLRD and QCTO meetings representing SASSETA to ensure the correct Learner Data is submitted
Secure information and provide feedback on certification requirements
Receive and resolve queries from stakeholders within timeframes
Ensure required levels of competence of team members are met
Facilitate the required training interventions to close skills and competency gaps
Ensure upskilling of team relating to policies and procedures compliance
Mentoring and coaching identified team members where gaps are evident
Establish and implement appropriate KRA's to the team to meet the expected deliverables of the Unit.
Manage the performance process relating to the Certification team
Manage employee relations and disciplinary and grievance aspects

JOB REQUIREMENTS:

Grade 12 is requirement
An NQF Level 6 qualification in Training and development / Education Management / Monitoring and Evaluation / OD ETD is required
A minimum of 3 years' experience in Sector Education and Training environment.
A minimum of 2 years supervisory experience is required
Must have a moderate understanding of the core function of the division
Must be computer literate at an intermediate level
Must have a sound understanding of Skills Development
Must have previous experience in working with diverse stakeholder constituencies

SKILLS AND ATTRIBUTES REQUIRED: