Area Manager - Pretoria, South Africa - CaRRoL BoYeS
Description
Area Manager - PTA, Limpopo, Mpumalanga and Durban
Are you proactive and results-driven with a keen eye for detail? We are looking for an experienced Area Manager to join our Retail division to oversee our
PTA, Limpopo, Mpumalanga and Durban
regions.
Purpose:
As an Area Manager responsible for operations and compliance, you play a pivotal role in ensuring the seamless functioning of multiple retail stores within your designated area.
Here's a closer look at your essential duties and responsibilities:
Essential duties and responsibilities:
-
Sales Strategy and Performance Monitoring:
- Strategically monitor the sales performance of all stores within your area.
- Analyse weekly and monthly sales reports to identify trends and opportunities.
- Collaborate with store managers to develop action plans for achieving targets.
- Implement effective sales strategies to enhance revenue and meet objectives.
Workforce Planning and HR Support:
- Develop staffing schedules that align with budgetary considerations and demand fluctuations.
- Provide support to store managers in HRrelated matters, including recruitment, scheduling and discipline.
- Foster a positive work environment by promoting employee development and engagement.
Operational Excellence:
- Act as a point of contact for store managers in handling operational challenges and resolving issues promptly.
- Ensure that stores operate in compliance with company policies, protocols, and guidelines.
- Oversee store maintenance activities, escalating critical issues for timely resolution.
Compliance and Auditing:
- Conduct compliance assessments of stores, particularly focusing on banking, cash management, and cashbased activities.
- Collaborate with Human Resources to ensure thorough and clear DOL (Department of Labor) store audits.
- Uphold Health & Safety protocols to ensure the wellbeing of both employees and customers.
Brand Consistency:
- Maintain a consistent and distinctive Brand look and feel across all stores.
- Collaborate with Visual Managers to ensure that the brand's visual merchandising guidelines are adhered to.
Industry Awareness and Adaptation:
- Stay up to date with industry trends, best practices, and technological advancements in retail management.
- Adapt strategies to align with changing market conditions and consumer preferences.
Skills and Qualifications:
To excel in this role, you should possess:
Experience: 3-5 years' experience in Retail, including store process improvement, project management, handling Industrial Relations matters, workforce scheduling, health and safety at store level, and compliance audits.
Education:
National Diploma in Retail Management or Business Management.
Skills and Traits:
- Computer literacy: Moderate level proficiency in effectively utilizing computers for daily tasks.
- Excel: Moderate level proficiency in creating and maintaining schedules.
- Problemsolving: Moderate level ability to identify and resolve challenges aligned with task requirements.
- Organizational and time management skills: Moderate level ability to thrive in a dynamic environment, meeting results and deadlinedriven targets.
- Verbal and written communication: Advanced level attention to detail with strong written and verbal communication skills.
- Retail management: Moderate level of understanding of inventory management.
- Analytical thinking: Advanced level skills in analysing and interpreting data.
- Project management: Advanced level experience in improving existing systems and exploring new store opportunities.
- Health and Safety: Moderate level comprehension of H&S requirements within the retail sector.
- Workforce scheduling: Advanced level proficiency in effectively scheduling staff to ensure labour costs remain within budget.
- Problemsolving: Moderate level ability to solve problems effectively.
- People Management and
Industrial Relations:
Moderate level capability to differentiate between store-level issues and matters that need to be escalated to HR.
- Proactive in identifying, resolving, and communicating challenges.
- Meticulous and diligent with strong attention to detail.
- Able to show initiative and work independently, as well as part of a team.
- Resultsfocused, strives for excellence in performance.
- Demonstrates personal integrity, business ethics, and values.
- An analytical thinker, able to approach tasks with critical thinking skills.
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