Sales Assistant - Somerset West, South Africa - Yuppiechef Online (Pty) Ltd

Yuppiechef Online (Pty) Ltd

Verified Company

Somerset West, South Africa

3 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Who we are and what we're looking for

Yuppiechef is South Africa's premier kitchen and homeware store with a big vision to build the world's best shopping experience and to make retail better.

The customer experience is always at the front of our minds here at Yuppiechef.

We sweat the small stuff and work hard at ensuring that our customers get the sort of experience that they want when they walk through our doors - no matter whether that is virtually or actually.

We are looking for sales assistants to join us in building those exceptional experiences for our customers.

We are looking for individuals who are going to be the daily face of our brand and guide our customers in their journey with us.

Exciting times

Who you are
You feel energised when you talk about food, cooking and entertaining.

You have experience in driving exceptional customer experience in a retail space, are self-motivated, driven, obsessed with the details and love to cook and entertain.

You have a strong sense of responsibility for proactively driving sales, working alongside team representing our retail brand in every way possible.

You care about how people feel when they connect with a brand and want to make every interaction world-class.

You love to share knowledge and feel that something great has been achieved when a customer has made the best purchase for their needs.

What your role would be

Offering and executing a high level of customer service to any customer that enters our store. Each visit is a unique interaction
Making our store an inviting and intriguing space which showcases our brand and our range for products in the best possible way
Ensuring that each purchase is processed through our system accurately
Following the internal process for stock receipt, storage and merchandising
Dealing with and resolving any customer complaints to the standards of our brand, ensuring that all processes are carefully followed
Continuously learning about the products and services that we offer and ensuring that our customers are shared up to date information

Who you'll be working with
You will be working alongside our existing retail team and store management to build our Somerset West presence. We are a team that gets very excited about good food and connecting with people over their experiences.

What experience and skills you need for the role

Minimum 2 years experience in a premium brand in a retail environment with a knowledge of sales principles
Knowledge of various POS and stock management systems. You must feel comfortable working with different systems and technology
Experience in a customercentric brand

Environment, Pay & Benefits

Environment_
We aim to build retail experiences that are inviting, enjoyable and easy for the customer. We want our stores to reflect that.
Good coffee is a must and we make sure every store is well equipped for a relaxing coffee area
Monthly company breakfasts where we celebrate the month gone by and chat about the future
Parking at our retail stores is subsidised
Pay and Benefits:_
We pay competitive, marketrelated salaries based on skills and experience, and profit share based on the company's performance
Your salary is based on a "Total Cost To Company" model and includes:
Medical Aid (Discovery) contributions
Group Life Cover
Retirement Annuity
17 Days Paid Annual Leave increasing to 20 days with length of service.