Ict Business Systems Administrator - Cape Town, South Africa - CTICC

CTICC

Verified Company

Cape Town, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Reporting to the:
Head of ICT

Key responsibilities will include but are not limited to:

1. Business Systems Operations

Ticket Management
Maintaining the information systems data including but not limited to the Microsoft SQL ERP (Ungerboeck EBMS), Financial Reporting database and files, Asset Management systems, SharePoint
Ensuring the relevant backups and routine maintenance programs are completed as required
Reviewing, reporting and maintaining the quality of data within the business including but not limited to ERP and Asset Management
Assisting users with business systems queries i.e., Enterprise Resource Planning System and Financial Reporting (Qlikview) and successfully resolving them
Maintaining business systems, including but not limited to, Point of Sale, Enterprise Resource Planning, Asset Management, Financial Reporting access privileges, reporting and attending to abnormalities as required and in line with the ICT Governance best practices

2. Communications and Control

Ensuring high quality and quantity levels of information are always available through reviewing data quality
Maintaining adequate records of information systems administration and associated activities
Effective management of data models i.e., Financial Reporting system
Effective communication and training of staff making use of information systems such as financial reporting data models
Engage with the business stakeholders and staff to ensure the relevant information is accessible to make decisions by understanding their requirements and interpreting them into an easily accessible solution
To review computers and computer programs used by a company and advise business stakeholders on ways to make processes more efficient and employees more productive
Responsible for handling needs assessments and cost/benefit analysis to align the technology of the company with their business strategies
Receive business needs from management, solicit product and enhancement requirements from end users and must be able to convert the requests from both into a workable solution to present to technology staff
When required work directly with clients, requiring good communication skills, as well as fundamental technical troubleshooting abilities
Contributes to team effort by accomplishing related results as needed

3. Projects

Defines project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget
Investigating opportunities to integrate other company systems for enhanced information delivery and decisionmaking capacity
Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats
Designs new processes by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications
Improves systems by studying current practices; designing modifications
Test software or coordinate a testing environment
Work with teams or service providers to implement a solution throughout a company
Improves systems by studying current practices; designing enhancements

4. Documentation and Reporting

Maintains system protocols by writing and updating procedures
Provides references for users by writing and maintaining user documentation; providing help desk support; training users
Prepares technical reports by collecting, analysing, and summarizing information and trends
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking stateoftheart practices

Qualifications & Experience

Matric certificate
Relevant Technical Certification
Relevant level studies or certification which may be substituted by directly relevant experience which provides the necessary system knowledge and experience
3 years relevant operational experience in a business systems environment
Strong database understanding and knowledge i.e. Microsoft SQL
Strong report writing and database query skills i.e. Crystal Reports or SQL etc.
Applicants with experience with Ungerboeck EBMS will receive preference.
Assisting in database design and technical specifications
Experience in the implementation and operation of SharePoint, Microsoft Business Intelligence / Power BI platforms, Windows Server, SQL Server 2008 R2 and later
Experience in the development / deployment / operation of asset management and control solutions

Personal attributes:

Wellgroomed with a vibrant personality
Be able to cope in a high pressure high stress level environment
Stress resistant and versatile
Strong communication, planning and organizational skills
Extensive client engagement and relationship building skills
Able to provide clear and effective communication of ideas, processes and targets
Excellent negotiation and priori